smartwith heart
Instructional Designer
Wavre, Belgium - Learning Services department
Do you enjoy thinking along with subject matter experts to create the best possible training? Do you enjoy sharing your Instructional design expertise? Ready to join a place where smart solutions meet human collaboration?
If your answer is yes, you’ll love the job of Instructional Designer.
Our offer
We offer you more than just a job. Our culture and benefits inspire you to become the best version of yourself.
- Continuous learning: Access customized training, coaching programs, and on-the-job development opportunities.
- Flexibility: Flex your schedule with working from home, adaptable hours, and the autonomy to shape your routine.
- Benefits: An attractive salary package including an optional company car, a bike incentive program, additional extralegal vacation days, and other competitive benefits.
- Collaborative culture: Cross-team collaboration and creative challenges that encourage you to share knowledge, celebrate wins, and grow together.
- Innovation: Encouragement to think differently through cross-team collaboration and innovation challenges
- Well-being: Thrive in a workplace that supports your physical and mental health by promoting a wide range of facilities and activities like birthday events, sports sessions, in-house coaches, and healthy meal options.
Our company
We’re a leading game changer that optimizes supply chains with our very own smart software and services. With a team of 1,400+ passionate, creative minds from over 70 nationalities, we help the world’s largest companies to run their supply chains more efficiently and sustainably. Our customers include BASF, Johnson & Johnson, L’Oréal, Nestlé, and Procter & Gamble. Ready to be smart with heart? Join our team where technical expertise and human connection create solutions that scale globally and make a lasting impression.
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Your challenge
As an Instructional Designer, you’ll collaborate with experts, trainers, and other stakeholders within the company to create effective, efficient, and engaging learning experiences. This means taking the lead in the creation process as well as being part of the creation and development of training material (e.g. support the recording of training videos, give advice on formats, create e-learnings in an authoring tool)
This role, with its strong focus on instructional design, will account for approximately 70% of your time, complemented by 30% dedicated to training administration and coordination activities to support the Operations team. Administration will focus mostly on onboarding follow up, learning path maintenance and coordination of global alignment on onboarding plans.
You are responsible for:
- Conducting a needs analysis to identify learning objectives and target audience characteristics for a specific training request.
- Gathering information and insights from experts, trainers, and other stakeholders to support the development of a training.
- Creating training materials, bringing effective, engaging, and efficient learning experiences, according to the instructional design principles, learning theories, and OMP guidelines.
- Taking the lead from start to finish in multiple training creation or conversion tracks with the focus on e-learning.
- Processing training subscriptions and coordinating training logistics, including managing participant lists, teacher planning, room bookings, and overall session organization.
- Maintaining and updating the training schedule and materials in the LMS (PeopleFluent), ensuring accuracy and timely adjustments.
- Collaborating internally and with other teams on new hire forecasting, onboarding timelines, and learning path alignment.
Your team
As our new Instructional Designer, you’ll be part of the Training Services team which, in turn, fits into the bigger picture of the Learning Services team.
About you
Essential talents and qualifications:
- A degree in educational sciences, pedagogy, or a related field.
- Minimum 4 years of experience in instructional design, curriculum development, or a related role where you collaborated with multiple parties and alignment was key.
- Strong understanding of instructional design principles, learning theories, and adult learning principles.
- Experience with using AI for learning creation, e.g. prompting agents and/or working with multi-agent systems
- Creative thinking and problem solving-abilities.
- Strong project management skills.
- Excellent written and verbal communication skills.
- Fluency in English (both written and spoken).
- A strong affinity for IT as most of the trainings we offer are quite technical.
- The ability to acquire technical and supply chain knowledge quickly.
- A team player who is also able to work accurately and autonomously.
Bonus points if you have:
- Experience with e-learning tools (Articulate Storyline & Rise) and learning management systems.
- Expert level knowledge of PowerPoint.
Soft skills
Hard skills
Language skills
Required:
A plus:
Your future
We find the perfect intersection of your talents and our evolving needs. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.Many of our team members who start as Instructional designers grow into the role of knowledge experts or technical trainers.