smartwith heart
ERP Application Owner
Belgium - Internal Services department
Do you want to own and shape the future of a global ERP platform? Do you enjoy combining business process ownership with system expertise? And are you ready to join a place where smart solutions meet human collaboration?
Then you might be the ERP Application Owner we’re looking for.
Our offer
We offer you more than just a job. Our culture and benefits inspire you to become the best version of yourself.
- Continuous learning: Access customized training, coaching programs, and on-the-job development opportunities.
- Flexibility: Flex your schedule with working from home, adaptable hours, and the autonomy to shape your routine.
- Benefits: An attractive salary package including an optional company car, a bike incentive program, additional extralegal vacation days, and other competitive benefits.
- Collaborative culture: Cross-team collaboration and creative challenges that encourage you to share knowledge, celebrate wins, and grow together.
- Innovation: Encouragement to think differently through cross-team collaboration and innovation challenges
- Well-being: Thrive in a workplace that supports your physical and mental health by promoting a wide range of facilities and activities like birthday events, sports sessions, in-house coaches, and healthy meal options.
Our company
We’re a leading game changer that optimizes supply chains with our very own smart software and services. With a team of 1,400+ passionate, creative minds from over 70 nationalities, we help the world’s largest companies to run their supply chains more efficiently and sustainably. Our customers include BASF, Johnson & Johnson, L’Oréal, Nestlé, and Procter & Gamble. Ready to be smart with heart? Join our team where technical expertise and human connection create solutions that scale globally and make a lasting impression.
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Your challenge
As an ERP Application Owner, you take end-to-end ownership of the ERP platform (MS Dynamics 365 F&O, Navan Travel & Expense tool, additional connected ISV solutions for E-invoicing and banking), ensuring it supports OMP’s business processes, aligns with strategic goals, and continuously evolves through effective governance and roadmap management. You are the essential bridge with the business (finance and business administration), providing them with all the support they need to use these applications in the most optimal way. For future extensions / projects, you will play a key role in the project implementation team as well.
You are responsible for:
- Owning the Dynamics 365 product vision, roadmap, and lifecycle.
- Acting as the first line of support for the business, managing system issues and supporting business questions.
- Keeping the system up to date, managing bugs and systems releases.
- Managing roles, permissions, and access governance.
- Collaborating with stakeholders to define requirements and priorities.
- Validating solution designs and releases to ensure they are fit for purpose.
- Defining and governing configurations, data models, and solution design.
- Building reporting and supporting analytics (e.g Power BI).
About you
Essential talents and qualifications:
- Master’s or bachelor’s degree in IT, Business Administration, Finance, or a related field.
- Minimum 5 years of experience in ERP product and business process ownership.
- Proven hands-on experience with MS Dynamics 365 F&O.
- Strong understanding of business processes (e.g. financial processes in a SAAS and consulting business environment).
- Knowledge of data modelling and reporting structures.
Bonus points if you have:
- A plus if you have experience with Navan, Fabrics, Power BI, invoicing / banking solutions.
- Experience in global ERP rollouts or transformations.