smartwith heart
ICT Support Consultant
India - Technical Services department
Are you passionate about supporting a challenging ICT landscape in a fast-growing, innovative, and global environment? Are you ready to maintain OMP’s entire computer network ensuring the company runs smoothly? Ready to join a place where smart solutions meet human collaboration?
If so, you’d make a great ICT Support Consultant at OMP!
Our offer
We offer you more than just a job. Our culture and benefits inspire you to become the best version of yourself.
- Continuous learning: Access customized training, coaching programs, and on-the-job development opportunities.
- Flexibility: Flex your schedule with working from home, adaptable hours, and the autonomy to shape your routine.
- Benefits: An attractive salary package including an optional company car, a bike incentive program, additional extralegal vacation days, and other competitive benefits.
- Collaborative culture: Cross-team collaboration and creative challenges that encourage you to share knowledge, celebrate wins, and grow together.
- Innovation: Encouragement to think differently through cross-team collaboration and innovation challenges
- Well-being: Thrive in a workplace that supports your physical and mental health by promoting a wide range of facilities and activities like birthday events, sports sessions, in-house coaches, and healthy meal options.
Our company
We’re a leading game changer that optimizes supply chains with our very own smart software and services. With a team of 1,300+ passionate, creative minds from over 60 nationalities, we help the world’s largest companies to run their supply chains more efficiently and sustainably. Our customers include BASF, Johnson & Johnson, L’Oréal, Nestlé, and Procter & Gamble. Ready to be smart with heart? Join our team where technical expertise and human connection create solutions that scale globally and make a lasting impression.
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Your challenge
As an ICT support consultant, you are responsible for maintaining the ICT infrastructure for all our global offices. You also provide support for all our colleagues working at the office, from home, or at customer locations. Your scope covers hardware for both users and client systems, software, mobile device management, and asset management.
You are responsible for:
- Setting up and supporting our software development and consultancy environment’s ICT landscape including laptops, desktops, iPhones, printers, video conference systems, and collaboration platforms.
- Setting up and supporting a large variety of laptop and server software suites such as Office 365, client security with virus scanning and mobile device management, and asset management.
- Solving internal support requests triggered by our ticketing system.
- Providing assistance in ICT projects, such as the definition of new hardware and software standards and deployment methods and support in automation tracks.
- Building networks, both within our company and with our external suppliers.
About you
Essential talents and qualifications:
- Certified in ICT or equivalent by experience.
- Practical and theoretical knowledge of client systems, Windows desktop OS, and a variety of PC software.
- Passionate about computer-related technology.
- Solution-focused with a problem-solving approach.
- Team-player.
- Excellent communication skills in English and Dutch, both written and verbal.
Bonus points if you have:
- Knowledge of Apple iOS, VMWare, and Microsoft PowerShell.
- MacBook deployments.