Knowledge Excellence Coordinator
Belgium
Are you a born organizer who loves to make everything run smoothly? Do you love to communicate with different stakeholders? And do you enjoy discovering new software?
If that’s the case, you’ll love the job of Excellence coordinator for our One Stop Shop.
Your challenge
As an Excellence Coordinator you are the functional owner of our One Stop Shop platform. You coordinate and collect all types of documents from our global teams who are responsible for complex and advanced topics in different domains of expertise. These documents are published on our internal One Stop Shop platform.
You are responsible for:
- Providing first line support, which includes Sharepoint questions, corrections to documents, and ChatGPT questions (e.g. how to ask questions).
- Following up on the maintenance process of different documents, such as new releases and new documents.
- Collecting feedback .
- Connecting with different OMP project teams to collect project documentation for publication on our One Stop Shop.
- Proposing improvement actions and new ideas.
- Increasing user adoption of the platform and communicating actions towards new starters and experienced employees.
- Reporting status updates, improvement actions, and adoption plans to senior leadership.
- Coordinating other projects and initiatives (possible future role development).
Your team
As a Knowledge Excellence Coordinator, you’ll join the Learning Services Team. The Learning Services team supports knowledge building and knowledge management both at the side of the customers and within OMP.Your profile
We are looking for someone who meets the following qualifications:
- A Master’s degree in a relevant field.
- At least 3 years working experience.
- Strong coordination skills and experience in steering small groups to achieve a specific goal.
- Technical knowledge and skills gained either by education or experience.
Bonus points if you have:
- Experience working with SharePoint in a business setting.
- Knowledge about business usage of large language models.
- Supply chain expertise.
- Practical knowledge or experience of user adoption practices and methodology.
Soft skills
Hard skills
Language skills
Required:
A plus:
Your future
At OMP, we’re eager to find your best career fit. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.Our offer
At OMP, we offer more than just a job. We put people first and inspire you to become the best version of yourself.
- International: A growing global company, worldwide career opportunities, and multicultural teams
- Benefits: An attractive salary package including an optional company car, a bike incentive program, additional extralegal vacation days, and other competitive benefits
- Flexibility: Teleworking, flexible hours, and lots of autonomy
- Lifelong learning: A custom training and development track, an extensive coaching program, and on-the-job learning
- Empowerment: Room for initiative and creativity and an emphasis on entrepreneurship
- Innovation: Encouragement to think differently through cross-team collaboration and innovation challenges
- Well-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities
- Teamwork: Join a team that lifts you up and learn from the best
Our company
We are OMP, a leading game changer in supply chain planning solutions. The world’s largest companies count on our smart software and services to optimize their supply chains.
Are you ready to join a team of more than 1,200 passionate, creative team players of over 60 nationalities? We work as one team from our head office in Belgium and regional offices in Brazil, China, France, Germany, India, the Netherlands, Spain, Ukraine, and the US.
We care for our people. True to our innovative spirit, we believe in growing talent and in boosting expertise. Our happy customers include Bridgestone, Johnson & Johnson, PepsiCo, Procter & Gamble, and Shell.
Want to learn more? Visit careers.omp.com/our-company.
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